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Frequently Asked Questions

Below are answers to some of our most frequent customer questions. 

Use the buttons to navigate straight to the category you’re interested in. 

If you can’t find what you’re looking for, contact us.

Registration and policies

Can I book training at my company's facility?

Yes! We can send our instructors to clients’ facilities. See our Private Training page for more information.

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How do I register more than one person for a class?

In our registration portal, you may add multiple participants during the checkout process. Note that each participant must have a unique email address.

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How do I register for a class?

You can register online by visiting our registration portal.

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What are your course policies?

Certifications

Can you send me a printable PDF copy of my certification?

If you took your class directly from Evergreen Safety Council, you should receive a PDF of your certification within 3-5 business days of completing your course. If you have misplaced or did not receive the email, contact us at esc@esc.org or (425)814-3868 for assistance.

If you took your course with one of our Authorized Training Providers, contact them for more information.

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I recently took a class. Where is my certification card?

If you took your class directly from Evergreen Safety Council, you should receive an email with tracking information once your card has shipped. If you took a class with one of our Authorized Training Providers, check with them directly.

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How long will it take for me to receive my certification card?

If you took your class directly from Evergreen Safety Council, we typically issue certification cards within 3-5 days. A PDF version will be emailed to you, and a physical version will be shipped via UPS. You should receive an email with tracking information once your card has shipped. If you took a class with one of our Authorized Training Providers, your card will be shipped to them.

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How do I order a replacement card?

As long as your certification is valid, you may order a replacement card by filling out this form. There is a $20 fee. Note that many of our certification cards are printable, meaning that you receive a PDF copy of your card upon course completion, which you are welcome to print and keep in your wallet. We also recommend saving the PDF on your mobile device.

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Live online (Zoom) class support

How will I get the course materials for my online instructor-led class?

If you are taking a Washington PEVO or Oregon TCS course, your course materials will be sent to you in the mail prior to your training session. If you are taking WITPAC, the materials are in a downloadable packet that you may print them at home.

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Can I take my live online class while I'm driving?

No. You may not participate in the class if you are actively operating a vehicle.

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Can I take the online instructor-led course with a phone?

No. You must have a laptop or desktop computer with a webcam, speakers or headphones, and microphone. Tablets or phones are not sufficient for participation in the class.

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What equipment do I need for my online instructor-led class?

Check out our infographic to find out what equipment you need.

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Can I share a computer with another student?

No. Everyone must be on their own computer. Sharing a computer with another class participant is not allowed.

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What if my equipment fails or I am unable to access Zoom on the day of the class?

Call our office at (425) 814-3868 as soon as possible to reschedule your class.

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How will I access the live online session and the exam for my instructor-led online course?

Our live online instructor-led courses are held over Zoom. You will receive a Zoom link when you register for the course. Exams are given on a digital platform and you will receive the link during your instructor-led session.

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How do I test my computer equipment for the live online class?

If you have never attended a meeting on Zoom before, it is a good idea to get it installed and ensure you are comfortable with the program before the day of your class. Zoom has many helpful how-to videos online. Feel free to reach out to one of our customer support specialists at (425) 814-3868 if you want additional tech help before the day of class.

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Self-directed online course support

What kind of device can I use to take the self-directed online course?

You can use a laptop or desktop computer, tablet, or iOS or Android mobile device to access our self-directed online courses.

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What do I do if my self-directed online course is not working on my mobile device?

If you’re having trouble with one of our self-directed online courses on your mobile device, we recommend downloading and using the TalentLMS app from the Google Play Store or Apple App Store, and using the app to access your course.

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Pilot Car (PEVO) and WITPAC

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Flagger

What should I do if I lose my Flagger certification card?

As long as your certification is valid, you may order a replacement card by filling out this form. There is a $20 fee. Note that many of our certification cards are printable, meaning that you receive a PDF copy of your card upon course completion, which you are welcome to print and keep in your wallet. We also recommend saving the PDF on your mobile device.

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How long is a Flagger certification valid for?

Washington and Idaho Flagger certifications are valid for three years.

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Do I need a Driver License to become a Flagger?

You do not need a Driver License. Any form of government-issued ID is acceptable.

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Is the Washington Flagger class offered online?

No, the Washington Flagger class is not offered online. Per Washington State rules, these classes are only offered in person.

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Is there a practice test for Flagger?

No, but you can read through the digital copy of book and try answering the review questions at the end of each chapter. You’ll receive a link to the digital copy of the book with your registration confirmation.

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Can I use a translator in the Washington Flagger class?

You may, but it needs to be someone who is not a close friend or family member. Students must be able to answer the questions on their own.

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What are the physical requirements/demands of a flagger?
  • Receive and communicate specific instructions clearly, firmly, and courteously
  • Move and maneuver quickly
  • Control signaling devices, such as paddles
  • Understand and apply safe traffic-control practices
  • Recognize dangerous traffic situations and warn workers
  • Stand for prolonged periods on uneven surfaces (up to 10 hours)
  • Traverse uneven surfaces and terrain
  • Stoop, kneel, or crouch
  • Grasp, push, or pull
  • Hear warnings
  • See dangerous situations
  • Occasionally lift and/or move up to 40 pounds
  • Receive, understand, and take positive appropriate action based on information/instructions presented verbally and/or in writing
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Do I have to have a photo on my Flagger card?

No, you do not need to have a photo on your card. Washington and Idaho Flagger cards are designed to be valid with a government-issued photo ID (such as a state ID card or Driver License).

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What is the minimum age for Flaggers?

You must be at least 18 years of age to operate as a flagger.

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Can I use my Washington, Oregon, or Idaho Flagger card in other states?

Washington, Oregon, and Idaho State Flagger cards are accepted in the states of Washington, Oregon, Idaho, and Montana for Department of Transportation projects.

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Traffic Control Supervisor (TCS)

Do Washington TCS students receive a Washington Flagger card as part of the class?

No, students in the WA TCS class will only receive a TCS or TCT certification. They must earn their Washington Flagger certification separately.

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Can I work as a TCS in Washington without a Flagger card?

No, Washington TCSs must have an approved Flagger card in order to work in a Traffic Control Zone. This is an L&I requirement.

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What documents must I submit if I am recertifying my Washington Traffic Control Supervisor (TCS) or Traffic Control Technician (TCT) certification?

To receive your Washington TCS or TCT certification card, the following documents must be submitted:

  • A current state-approved flagger certification card. Accepted states are Idaho, Montana, Oregon, and Washington.
  • A current TCS or TCT certification card.

To send us your documentation, please fill out this form

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What documents must I submit for my Washington Traffic Control Technician (TCT) certification?

To receive your Washington State Traffic Control Technician certification card, you must submit a current state-approved flagger certification card. Accepted states are Idaho, Montana, Oregon, and Washington.

To send us your documentation, please fill out this form.

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What documents must I submit for my Washington Traffic Control Supervisor (TCS) certification?

What documents must I submit for my Washington Traffic Control Supervisor (TCS) certification? 

To receive your Washington State Traffic Control Supervisor certification card, the following documents must be submitted:

  • A current state-approved flagger certification card. Accepted states are Idaho, Montana, Oregon, and Washington.
  • Verification of 2000 hours of work zone experience 

Verification of 2000 hours of work zone experience must be submitted as follows:

  • 2 signed letters (or 1 letter with 2 signatures)

Who can submit the letters? Letters may be submitted by anyone who can verify the knowledge and experience of the TCS candidate, including employers (past and/or present), subcontractors, DOT Inspectors, or other Traffic Control Supervisors.

What must the letter(s) include? TCS candidates may no longer have just flagging hours. The letter(s) must include a brief history and detailed description of at least TWO of the following:

  • Developing traffic control plans (TCPs) for roadway maintenance, construction, utility work, or special events
  • Reviewing TCPs for proper application and MUTCD compliance
  • Inspection of traffic control devices and TCP performance, and reporting or correcting deficiencies
  • Installing and removing traffic control devices in accordance with TCPs for lane closures on multi-lane roadways and other traffic control operations
  • Performing flagger duties

What format must the letter(s) be in? The letter(s) must:

  • be typed and on company letterhead. (If letterhead is not available, an attached company business card is acceptable).
  • provide contact information for the authors.

To send us your documentation, please fill out this form.

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What documents must I submit if I am recertifying my Oregon Traffic Control Supervisor (TCS) or Traffic Control Technician (TCT) certification?

To receive your Oregon TCS or TCT certification card, the following documents must be submitted:

  • A current state-approved flagger certification card. Accepted states are Idaho, Montana, Oregon, and Washington.
  • A current TCS or TCT certification card.

To send us your documentation, please fill out this form

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What documents must I submit for my Oregon Traffic Control Technician (TCT) certification?

In order to receive your certification, please fill out this form prior to class to avoid processing delays. No document uploads are required for a Oregon TCT.

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What documents must I submit for an Oregon Traffic Control Supervisor (TCS) certification?

To receive your Oregon Traffic Control Supervisor (TCS) certification, you must submit verification of 2000 hours of work zone experience.

Documentation must be submitted in the form of 2 signed letters (or 1 letter with 2 signatures).

Who can submit the letter(s)? Letter(s) may be submitted by anyone who can verify the knowledge and experience of the TCS candidate, including employers (past and/or present), subcontractors, DOT Inspectors, or other Traffic Control Supervisors.

What must the letter(s) include? The letter(s) must include:

  • A brief history of the candidate’s work experience (see below for acceptable work zone experience)
  • Project(s) they have worked on
  • Approximate number of cumulative hours of work as a Flagger/work zone Worker

What format must the letter(s) be in? The letter(s) must:

  • be typed on company letterhead. (If letterhead is not available, an attached company business card is acceptable.)
  • provide the contact information for the authors.

The required 2000 hours of work zone experience may include work in the following areas:

  • Experience as a construction inspector, including inspection of traffic control
  • Traffic control work on a survey crew
  • Designing or reviewing traffic control plans
  • Other specific traffic control experience (set-up and take-down)
  • Flagging experience

To send us your documentation, please fill out this form.

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How long is TCS certification valid for?

Washington and Idaho TCS certifications are valid for four years. The Oregon TCS certification is valid for three years.

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What state(s) is my TCS card valid in?

Washington and Oregon only accept their own state TCS cards.

Idaho accepts both Washington and Oregon TCS cards; however, the TCS is responsible for reviewing Idaho’s standards and laws.

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